FAQ
Frequently Asked Questions
What are the eligibility requirements?
You must be over 21-years old, and hold a current, valid (non-temporary) driver’s license (no major moving violations, DUI convictions, or similar infractions) and present your license to us or our partners when you receive your vehicle.
If you hold a foreign license, you must be at least 25 years old, and will be required to show your passport, a photograph of your license and security deposit.
On some areas, we requires you to show your LTO account during signing the contract.
All renters must be physically present at the time of the rental. Unfortunately, we does not allow 3rd parties to pick up vehicles, and our employees or partners must physically hand the keys to the car’s driver.
How much does your unit cost?
Our rates are designed depending on the kinds of car: Compact car starts 1,500; Sedan is at, 2,000; Mid Size MPV and Mid Size SUV are 2,500; Pick-up Truck and Full Size MPV are 3,000; Full Size SUV and Van are 3,500. Visit our Fleet page for more info.
What is the contract policy?
Click the link to view common contract. Click here
What information is required of renters?
Driver’s license information : Every renter must submit his or her driver’s license number, in addition to the name and address on their driver’s license.
Identity verification questions : We and our partners will asks a few straightforward questions which they should be able to answer readily without reference to documentation to confirm their identity.
International Drivers: Non-Filipino drivers are required to provide additional information, valid passport, and driver’s license from their home country.
Other Information: Some places we require a full information of your Land Transportation Office accounts (LTO) for additional security purpose.
Can someone else drive the rental car besides me?
Yes, as long he/she is eligible to drive, and please be informed that in case of the accident the signatory of this contract still have a full responsibility of the unit.
Do I need to return the car with a full tank of gas?
You have to return the car with the same amount of gas as when you received it.
What happens if I return the car late?
You will be charge of 25 percent per hour of the daily rates, and if without prior notice after 12 hours, we will report the car as car napped to appropriate authorities
Can I rent a car for a one-way trip?
Yes, we cater one-way rentals, but there may be additional fees.
What happens if I get into an accident with the rental car?
You should immediately contact us and follow our instructions.
Can I rent a car if I am traveling to a different region or country?
This policy varies on the owner, the car mostly has a limitation of range, you have to contact us for more details of the location. Also, we do not allow to bring the car outside of the country by any means.